RETURN & EXCHANGE POLICY
Eligible items can be returned within 30 days of the shipment date (when they leave our warehouse) for a full refund, excluding any shipping charges. All regular purchases from Glitter Darling can be returned with the exception of the following:
- Custom or Personalized Items
- Sale/Clearance Items
- Promotional Offer Purchases
- Limited Edition styles
Item(s) must be in its original condition, unused and unwashed, in the original packaging. Returns may be subject to a 15% restocking fee if the item or packaging is damaged, or relevant safety seals are broken.
- Items purchased with a coupon code will be pro-rated to reflect the discounted price; the amount you paid for an item is the amount you will be refunded.
- Any and all Free Gift(s) with Purchase or promotional extras must be included with your return. If we receive an incomplete return, the price of the missing items will be deducted from your refund.
- Shipping charges are non-refundable.
- Because of our competitive prices we are unfortunately unable to offer free return shipping at this time.
- Please note, we are NOT responsible for lost return packages so we highly recommend that you insure and track your package.
Due to the quickly changing nature of our stock we are unable to process exchanges at this moment.
Although we inspect and carefully pack every item that leaves our warehouse, damages may occur during transit. Please CONTACT US within 3 days of the delivery date to report any problems. We cannot process returns or reimbursements for damages unless you notify us within that time frame.
To begin your return process, please fill out THIS FORM.